Marks and Spencer (M&S) has selected Zetes to help transform visibility and fulfilment across its fresh food supply chain. The partnership will also see greater collaboration between M&S and its food suppliers via Zetes’ supply chain visibility platform, ZetesOlympus.
As Syd Reid, Supply Chain Director, M&S pointed out: “It is crucial for us to have complete visibility of our supply chain and be immediately alerted when unexpected events occur. That way, we can be agile and react at pace to ensure that our customers can get their favourite M&S food products when they want them, no matter what.”
Alain Wirtz, CEO of Zetes, added: “Customer expectation for an efficient and fast omnichannel retail experience continues to grow and as such, the need for accurate, real-time visibility and proactive monitoring within the supply chain heightens. We are delighted that M&S has chosen Zetes to help it continue to deliver the level of service that its customers value.”
ZetesOlympus’ supply chain intelligence is accessible on any device (PC, tablet, smartphone), keeping all relevant parties connected at all times with the valuable insight they need to manage effectively.